i could not have phrased my thinking better than you did. Thanks for your statement!

I only bought this app to have access to the additional “scenes” the developer promised to deliver. The app was quite limited when it was released and has seen only a minor bug fix since its debut in the App Store. It has been several months and no new “scenes” are available. The developer has now released a new app containing “scenes” that they originally promised to customers that purchased the RjDj Album. On the RjDj website the developer has made it clear that they have no intention of delivering new “scenes” to RjDj Album.

Apple needs to protect its reputation and remove developers like Reality Jockey from the App Store. RjDj Album is nothing more than a demo of the functionality that Reality Jockey is now selling in the RjDj Shake. It is reasonable to conclude that Apple’s customers were duped into buying a product that Reality Jockey’s had no intention of continuing to develop.

Apple should refund or credit customers that purchased RjDj Album.

I even posted this comment:
“I bought this today…it’s great! Some of the scenes shown aren’t included. How do I get them? The scratch and Amen breaks…”

And was told
“There will be more updates soon for RjDj so don’t worry.”

http://www.youtube.com/watch?v=lr-khifcl-U

I believe I found this video via a link from the RjDj site and thought that this was an official response. I also feel that it was not made clear to me when I bought that I would be expected to pay for functionality that was advertised as coming soon.

I may report to apple about this, and request my money back, even though it is a great application. Companies and developers need to be more transparent, and I have come to expect more.

Shame, but maybe one day, eh?

Can someone let us know what’s up?

Not sure if this is caused by customers submitting complaints, but I hope you guys are resolving this issue that caused many of your prior customers to be dissatisfied not with your product, but with how you’re handling things.

As someone touched on before, it’s your right to get paid just like any other person but when you’re selling a product, you have to word your descriptions carefully and make sure you sell what you have advertised.

Any changes that come up should be at least announced to the public, and not disregarded as if nothing happened, technical difficulties included. I can assure you that honesty is what will gain you fans and loyalty from good amount of customers.

I hope someone will come forward and address this as it should have been from the get go, and not go on the offensive saying ‘the artists need to be paid’. You have a wonderful product in your arsenal and it would be a shame to have it ruined by tainted reputation because of poor communication with your customers.

Good day!

Well, not like this messy pudding needs another voice, but I would also like to express a level of disappointment.It is fairly obvious that the vast majority of people here were under the impression that the “albums” for RjDj were going to be more of an update thing, and not a whole new full app.

I don’t know if this was your intention from the start or just the way it had to happen, but it does feel slightly misleading and just like it could have been handled in a much better way.

I still don’t understand why the single version seems to be changing more than the alb um version either. I had deleted that right after I got the album version and wouldn’t have known there was a new album in it or the ability to dl some xmas album, unless I came here.

This app is the bomb and was the 1st thing I bought for my iPhone because I thought it was amazing. I have told everyone about that I know has an iPhone. I just think you guys need to sort out some stuff and be a bit more upfront and clear with people.

To the guy who said Word Quantitzer is the only good scene on Album, I have to say that pretty much everyone I know who has RJDJ likes Eargasm the best. I almost never use anything else.

Also, I am not sure what everyone is saying about using the built in mic w/ their own headphones. It works just fine for me using some standard non-apple headphones.

I just tried to buy Shake and it says it isn’t available.

bis denn!
martin

Just to be clear, I am a client like yourself, I’m definitely not undercover RjDj staff like you suggested.
Cheers,
Jeroen

You know there’s nothing we can do now. We’ve already payed. But don’t expect people to buy products from you in the future…

To the developers – handled properly (ie throw us a couple bones now and then) you could be on to something truly amazing here.

But, at this point… I have very bad taste in my mouth and will likely not waste any more time thinking about it… or any more money on their apps. Too bad really. I hope the RJDJ developers stop and think for a minute.. that screwing over the people who supported them and bought their first app out of trust that the app would be improved, etc. is not a very wise business practice. And, that bad word of mouth eventually can be just as powerful as great word of mouth.

Take care all. I’m finished with bothering with this or this company.

i agree that rjdj-scenes should not be advertised like this. ;)

anyway, i still think that it would be a good idea to release a scene from
new albums as an update (as a teaser actually) for buyers of old albums.
in case of amenshake, anyone should be happy.

bis denn!
martin